These terms govern your use of CapSeal, operated by Syptime Pty Ltd (ABN 34 640 186 296) (Syptime, we, us). By creating an account, using an API key, or using the public checker, you agree to them.
CapSeal reads what a file discloses about its own origin — C2PA manifests, EXIF, XMP and container structure — and returns a report and a verdict. It also provides capture software and verification tooling.
What CapSeal does not do is set out in the Product Disclosure, and you should read it before relying on the service. In short: for a file that carries no provenance, no tool can establish how it was made, and we do not pretend to. A CapSeal verdict is information for your decision, not a decision.
You must not:
We welcome it. If you find a vulnerability, report it to security@capseal.ai. We will not pursue action against good-faith research that avoids privacy violations, service degradation and data destruction, and that gives us reasonable time to fix the issue before disclosure.
We do not store the files you submit. They are read in memory and discarded when the response is sent, as set out in our Privacy Policy.
You keep all rights in your files. You grant us only the limited right to process a file for the duration of the request, in order to return a result to you. We do not use your files to train models.
You are responsible for having the right to submit each file, including any consent required from people it concerns, and for complying with the Privacy Act and any other law that applies to you.
The free tier is provided at no charge and currently allows 1,000 verifications per API key per day. We may change the allowance, and will give reasonable notice before reducing it in a way that materially affects you.
Paid plans, if you take one, are billed as set out in your order. All amounts are in Australian dollars and exclusive of GST unless stated otherwise; GST will be added where it applies.
We aim to keep the service available and will give notice of planned maintenance where we reasonably can. We do not commit to an uptime percentage on the free tier. Any service level commitment applies only if it is stated in a separate written agreement with you.
Design your integration so that our being unavailable does not block your own process. Treating an unreachable verification as "route to a human" rather than as a failure is the pattern we recommend, and the one our examples show.
CapSeal is proprietary technology. Syptime Pty Ltd owns all intellectual property rights in the CapSeal platform: the capture and verification software, the capture-integrity engine and its anti-spoofing methods, the integrity signal catalogue and scoring logic, the verdict policies, the proof object format, the verification network, the SDKs, the documentation and the brand - together with every improvement, adaptation and derivative of any of it, whenever made.
It is also purpose-built. Each of these components was designed and built by us for one purpose, establishing whether a piece of captured evidence can be relied on, rather than assembled from general-purpose parts. Nothing in these terms assigns, transfers or licenses ownership of any of it to you.
We grant you a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to use the platform and our SDKs during the term of your account, solely to capture and verify evidence within your own products and systems, and subject to these terms. That licence ends when your account ends.
You must not, and must not permit anyone else to: copy, modify, adapt, translate, decompile, disassemble or reverse engineer the platform or the SDKs; create derivative works from them; attempt to discover or reconstruct the integrity signal catalogue, the scoring logic, the verdict policies or any anti-spoofing method; remove or obscure any proprietary notice; or use the platform to develop, train or operate a competing product or service. This clause does not restrict anything you are expressly entitled to do under a law that cannot be excluded, and in Australia that includes the limited interoperability and error-correction rights in the Copyright Act 1968 (Cth).
Where a component we distribute to you carries its own separate licence terms, those terms govern that component and prevail over this clause to the extent of any inconsistency.
You keep ownership of your own content and of the evidence you submit for verification. Proof objects we issue to you are yours to store, share and rely on, including after your account ends, so that a decision you made on our technology stays defensible. If you give us feedback or suggestions about the platform, we may use them without restriction and without any obligation to you.
Our services come with guarantees that cannot be excluded under the Australian Consumer Law.
For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.
Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded. If any part of these terms would do so, that part does not apply to you.
We warrant that we will provide the service with due care and skill.
Subject to section 8, we do not warrant that:
We are explicit about this because the alternative is worse: a verification product that implies certainty it does not have leads people to rely on it in exactly the cases where it should not be relied on. See the Product Disclosure.
Subject to section 8, and to the extent permitted by law:
Our liability is reduced to the extent your act or omission, or that of someone you are responsible for, caused or contributed to the loss.
You indemnify us against loss we suffer arising from your breach of section 3 (acceptable use) or section 4 (your files), except to the extent we caused or contributed to it. This indemnity does not apply to a consumer within the meaning of the Australian Consumer Law.
You may close your account at any time. We may suspend or terminate access if you materially breach these terms, if we are required to by law, or if your use threatens the security or stability of the service.
Except where the breach is serious or we are legally prevented from doing so, we will give you notice and a reasonable opportunity to fix the problem before suspending or terminating.
Sections 7, 8, 9, 10, 11 and 14 survive termination.
We may change these terms. For a change that materially affects you, we will give at least 30 days' notice by email or a notice on the site, and you may close your account before it takes effect if you do not accept it. Changes that do not materially affect you — corrections, clarifications, new optional features — take effect when published.
Syptime Pty Ltd · ABN 34 640 186 296
3 Spring Street, Sydney NSW 2000, Australia
legal@capseal.ai